Chiang Mai Thailand Hotel Reservation - Guarantee Lowest Rates for Chiang Mai Resorts, Accommodation and Travel Guide
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• Home • Chiang Mai Hotels • About Us • Contact Us • Policies • FAQs

Chiang Mai Thailand Hotel FAQs

What happens after I submit my booking request?

Upon receipt of your booking request we will immediately contact our supplier, or in some cases the hotel, to confirm availability. If a room is available, once you have submitted your credit card details and agreed to the booking conditions specified in the confirmation e-mail, then the reservation is confirmed and a hotel voucher will be automatically sent to your e-mail address. In some cases, it may take 1-2 business days to confirm your request. The hotel voucher will only be issued after we have received and validated your credit card information.


Can I book directly with the hotel?

No. The rates displayed on the Precision Reservations website are only available through this service. Hotel rates are often 75% more expensive. Our agents are also trained to help you switch hotels and deal with problems that hotels cannot help you with.


How long does it take to check if a room is available?

Many of the hotels we offer allow Instant Confirmation of Availability. For other hotels, we check availability when we contact the hotel or our supplier with your reservation request. This process normally takes no more than 24 hours.


How can I be sure I am using a legitimate service?

We has helped tens of thousands of customers find a great hotel bargain and you can see what some of our many satisfied customers have said about our service on our Testimonials Page.

We helps link hotel bargain-seekers with travel wholesalers. The partners we have chosen are only the largest, most reputable companies with long-time operations in Asia and worldwide, and are affiliated with the following organizations:

1. IATA (International Air Transport Association)
2. PATA (Pacific Asia Travel Association)
3. HKTA (Hong Kong Tourist Association)
4. ATTA (Association of Thai Travel Agents)
5. TIC (Travel Industry Council)

Our organization's aim is to be the #1 provider of discount hotel rooms and other travel products on the Internet. We realize that booking your travel over the Internet is new and all of our efforts are centered on establishing a reputation for quality service and reliability. For this reason we have also established our " Shop Safe and Privacy Guarantee " to enable you to use our service with confidence.


How do I know I'm getting the best rate?

We offers the following "Lowest Rate Guarantee": If you have reserved a hotel room through Precision Reservations and then show us that you could book the same room for the same dates at a lower rate that is viewable and bookable on another website, within 48 hours of booking your room with us, we will either match that rate or beat it by 5%. For a claim to be valid under this guarantee, it must satisfy all relevant Terms and Conditions and be submitted in compliance with our Claims Processing procedures.


Is my reservation guaranteed?

All bookings secured via Precision Reservations are also now backed by our Reservation Guarantee. If your confirmed reservation at the hotel (for which you have been issued a voucher) is not available or cannot be honored when you arrive to check-in and no other room types that you had booked are available, immediately contact our 24-hour Customer Service Center at the contact number(s) listed on your hotel voucher. Our Customer Service Agents will arrange a room at another convenient and comparable hotel and Precision Reservations will pay for the full cost of the first night's stay, including any tax and service charges. Also, just provide a receipt and we will pay for all communication costs to our office.
 
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